PixCut S1 Support Center
Find manuals, how to videos, FAQs & Troubleshooting, App, and more for your Liene PixCut S1 Photo Sticker Printer and Cutter.
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Getting Started
How To
Troubleshooting
FAQs
Find answers in our extensive knowledge base with dozens of articles and curated Q&As to help you troubleshoot your issue yourself.
What can the Liene PixCut S1 do?
- Custom Stickers and Labels: Create high-quality, durable stickers and labels for personalizing belongings, branding, and creative projects.
- Classic Photo Printing: Print 4x6 or 4x7 inch photos, perfect for albums, frames, and personalized gifts.
- ID and Passport Photos: Easily print and cut passport and ID photos for various countries and sizes.
- DIY Phone Sticker Skins: Print and cut custom skins for popular phone models, allowing users to peel and apply directly to their phones or cases.
How to deal with photo or sticker paper stuck in the cutter?
Restarting the cutter will automatically clear the photo or sticker paper stuck in the machine, once unsuccessful, you can try several times, do not forcefully tear the photo or sticker paper, it will cause the machine non-recoverable failure.
(Please make sure the cassette is in place, the machine cannot perform automatic reset or self-test procedure when the cassette is not installed).
How to upload my own images?
You can upload your images for creation, and we offer powerful AI background removal features. After uploading an image, you can choose to print and cut the entire image, or use AI background removal to retain only the desired parts for creation and cutting.
1. Click the [Upload] button on the canvas to choose and upload your photos from the gallery.
2. After uploading, you can select [AI remove BG] on the image preview page. AI Background Removal will automatically identify the main part of the image and remove unnecessary background.
3. After AI background removal, you can manually adjust the cut-out area, adding or removing parts of the image as needed.
4.The AI background removal feature we offer requires an internet connection to function. Please ensure that your phone has a stable network connection and that the software has been granted network permissions.
5. If you have pre-designed stickers that need to be printed, you can also use AI remove BG. Our AI tool will automatically identify all elements in your image and remove the background.
6.You can also use other software to create a background-free PNG image, which can be used directly for cutting.
How to perform cutting?
1. After completing the design, click the "Make It" button in the top right corner of the canvas to generate a cutting preview.
2. You can choose between overall cutting and separate cutting. Overall cutting will follow your arrangement on the canvas, while separate cutting will treat all elements on the canvas as individual elements. By default, we perform overall cutting, but you can switch [Cutting Modes] in the preview page.
3. Printing must include borders, but you can adjust the border size. Click the [Cutting Mode] button in the bottom right corner to adjust the border size.
4. In separate cutting mode, we provide a cutting outline that does not follow your shape. You can adjust the cutting mode to separate cutting and then choose this option.
How to Upgrade Firmware？
- Connect the device and click on the 【device icon】.
- Click on 【Device Firmware】 to check for the latest firmware.
- If there is a new firmware version, follow the prompts to upgrade the firmware
DOWNLOADS
Manuals Download
| User Manual for PixCut S1 | Date | File Size | Download |
|
PixCut S1 |
09.12.2024 | 930 KB |  |
APP Download
Liene Photo App
Get started using your Liene Amber 4x6" Instant Photo Printer and Liene Pearl 2x3" Portable Photo Printer with the Liene Photo app. Enhance your photos with frames, filters, and editing tools. Capture precious moments or choose from your gallery to personalize and create. When you're satisfied, send your masterpiece to print instantly.
| User Manual for PixCut S1 | Date | File Size | Download |
|
PixCut S1 |
09.12.2024 | 930 KB | |
Liene Photo App
Get started using your Liene Amber 4x6" Instant Photo Printer and Liene Pearl 2x3" Portable Photo Printer with the Liene Photo app. Enhance your photos with frames, filters, and editing tools. Capture precious moments or choose from your gallery to personalize and create. When you're satisfied, send your masterpiece to print instantly.
PRODUCT INFO
Technical Specifications
| Model | DHP700 |
| Dimensions (W X D X H) | 281x196x104.5mm |
| Weight | 2.9kg( 6.4lbs) |
| Printing Technology | 4 Layering Technology(Dye Sublimation Thermal Transfer: D2T2) |
| Resolution | 300 x 300 DPI |
| Gradation | 256 shades per color |
| Sticker Paper Size | 4 x 7 inches(101.6 x 177.8mm) |
| Sticker Paper Printing Size | 3.9 x 6.7inches(100 x 170mm) |
| Photo Paper Size | 4 x 6 inches(101.6 x 177.8mm) |
| Photo Paper Printing Size | 3.94 x 5.83 inches(100 x 148mm) |
| Supporting File | JPEG, PNG, HEIC |
| Printing Speed | 59 sec |
| Cutting Speed | Single Axis: 2ips max |
| Blade | Premium Fine-Point Blade + Housing Cemented Carbide, Angle 45°, Tip Diameter 1.0mm |
| Media Capacity Paper cassette | 36 sheets |
| Media Capacity Ribbon cartridge | 4 x 7 36 sheets |
| Connectivity Bluetooth | Bluetooth 5.0 |
| Connectivity USB Memory | X |
| Connectivity Digital Camera (PictBridge) | X |
| Power Adaptor | Input:100-240V - 50/60Hz 1.0A Output:24.0V---1.6A 38.4W |
| Battery | N/A |
| Power Consumption | 60W(printing max)/1.2W(sleep mode) |
| Smartphone OS Support Android | √,Android 4.1 and above |
| Smartphone OS Support iOS | √, iOS 9.0 and above |
| Smartphone OS Support Windows | X |
| Major App Functions | Based on APP |
| Operation Temperature | 10℃-35℃ |
Warranty Info
Thank you for choosing Liene! We really hope you will enjoy the product! Your satisfaction means everything to us!
Liene provides 30-DAY FREE RETURN and a 1-YEAR WARRANTY for the printers.
DAYFREE RETURN
Undamaged products may be returned for a full refund for any reasons within 30 days of the date of purchase. Once the returned item arrives back in Liene’s warehouse for inspection, the refund process will begin.
- Returns must include all accessories
- Items must include original packaging
- For non-quality related warranty claims, buyer is responsible for shipping costs
- For quality related warranty claims, Lienerefunds the cost of the product itself
- Returns may be rejected if items do not meet the above requirements
Refund requests for the 30-day money back guarantee expire 30 days after opening a warranty claim. It is not possible to process a request for a refund for non-quality issues for items that have expired this 30-day window.
ONE YEAR LIMITED WARRANTY
Liene warrants to the original owner of the product that the product will be free from defects in materials and workmanship for a period of one (1) year from the date you purchased your Product from Liene-life.com. Liene will, at its sole option, either replace any defective product or component, or accept the return of the product and refund the money actually paid by the original purchaser to the payment method used by the purchaser.
*As a Liene store credit, or as a gift card. This warranty is not transferable and applies only to the original purchaser.
The following products are NOT covered by the Limited Warranty:
- Products submitted beyond the original one-year limited warranty period
- After the initial 30 days after purchase, any product issue that is not quality-related
- Products submitted without valid proof of purchase
- Products received without charge in a LieneLabs giveaway or donation, or as samples
- Products on which repairs have been attempted
- Products subjected to falls, extreme temperatures, water, or other operating conditions contrary to the Liene Labs documentation
To provide more prompt and professional after-sale service,you may contact us via email at liene.service@liene-life.com.
| Model | DHP700 |
| Dimensions (W X D X H) | 281x196x104.5mm |
| Weight | 2.9kg( 6.4lbs) |
| Printing Technology | 4 Layering Technology(Dye Sublimation Thermal Transfer: D2T2) |
| Resolution | 300 x 300 DPI |
| Gradation | 256 shades per color |
| Sticker Paper Size | 4 x 7 inches(101.6 x 177.8mm) |
| Sticker Paper Printing Size | 3.9 x 6.7inches(100 x 170mm) |
| Photo Paper Size | 4 x 6 inches(101.6 x 177.8mm) |
| Photo Paper Printing Size | 3.94 x 5.83 inches(100 x 148mm) |
| Supporting File | JPEG, PNG, HEIC |
| Printing Speed | 59 sec |
| Cutting Speed | Single Axis: 2ips max |
| Blade | Premium Fine-Point Blade + Housing Cemented Carbide, Angle 45°, Tip Diameter 1.0mm |
| Media Capacity Paper cassette | 36 sheets |
| Media Capacity Ribbon cartridge | 4 x 7 36 sheets |
| Connectivity Bluetooth | Bluetooth 5.0 |
| Connectivity USB Memory | X |
| Connectivity Digital Camera (PictBridge) | X |
| Power Adaptor | Input:100-240V - 50/60Hz 1.0A Output:24.0V---1.6A 38.4W |
| Battery | N/A |
| Power Consumption | 60W(printing max)/1.2W(sleep mode) |
| Smartphone OS Support Android | √,Android 4.1 and above |
| Smartphone OS Support iOS | √, iOS 9.0 and above |
| Smartphone OS Support Windows | X |
| Major App Functions | Based on APP |
| Operation Temperature | 10℃-35℃ |
Thank you for choosing Liene! We really hope you will enjoy the product! Your satisfaction means everything to us!
Liene provides 30-DAY FREE RETURN and a 1-YEAR WARRANTY for the printers.
DAYFREE RETURN
Undamaged products may be returned for a full refund for any reasons within 30 days of the date of purchase. Once the returned item arrives back in Liene’s warehouse for inspection, the refund process will begin.
- Returns must include all accessories
- Items must include original packaging
- For non-quality related warranty claims, buyer is responsible for shipping costs
- For quality related warranty claims, Lienerefunds the cost of the product itself
- Returns may be rejected if items do not meet the above requirements
Refund requests for the 30-day money back guarantee expire 30 days after opening a warranty claim. It is not possible to process a request for a refund for non-quality issues for items that have expired this 30-day window.
ONE YEAR LIMITED WARRANTY
Liene warrants to the original owner of the product that the product will be free from defects in materials and workmanship for a period of one (1) year from the date you purchased your Product from Liene-life.com. Liene will, at its sole option, either replace any defective product or component, or accept the return of the product and refund the money actually paid by the original purchaser to the payment method used by the purchaser.
*As a Liene store credit, or as a gift card. This warranty is not transferable and applies only to the original purchaser.
The following products are NOT covered by the Limited Warranty:
- Products submitted beyond the original one-year limited warranty period
- After the initial 30 days after purchase, any product issue that is not quality-related
- Products submitted without valid proof of purchase
- Products received without charge in a LieneLabs giveaway or donation, or as samples
- Products on which repairs have been attempted
- Products subjected to falls, extreme temperatures, water, or other operating conditions contrary to the Liene Labs documentation
To provide more prompt and professional after-sale service,you may contact us via email at liene.service@liene-life.com.
CONTACT US
Still need assistance? Contact our professional customer support team! Call, email, or message us on social media. We're here to tackle your queries and find solutions.